Website: mypolleniq.com Effective date: May 2026 Contact: [email protected]
Who we are
MyPollenIQ is a pollen tracking website. We provide live pollen count data and allergy forecasts for cities across the USA and Canada. Our website address is mypolleniq.com.
What information we collect
Information you give us directly
When you sign up for pollen alerts, we collect your email address and the city or postal code you want alerts for. We do not collect your name, phone number, or payment information. You are never required to create an account to use the pollen tracker.
Information collected automatically
When you visit mypolleniq.com, our hosting provider and analytics tools may collect standard server log data including your IP address, browser type, pages visited, and time of visit. We use this data to understand how the site is used and to improve it. We do not use this data to identify you personally.
Location data
When you enter a ZIP code or postal code into the pollen tracker, that code is sent to our server to retrieve pollen data for your area. We do not store your location searches beyond the session. We do not track your physical location via GPS or device location services.
Cookies
MyPollenIQ uses cookies to make the site function correctly. A cookie is a small file stored in your browser. We use strictly necessary cookies to remember your country preference and session state. We also use analytics cookies to understand traffic patterns. You can manage cookie preferences via the cookie banner on your first visit.
How we use your information
We use the information we collect to:
- Deliver live pollen data in response to your ZIP or postal code search
- Send daily pollen alert emails to subscribers who have opted in
- Understand how visitors use the site so we can improve it
- Diagnose technical problems
We do not sell your personal information to any third party. We do not use your information for advertising profiling.
Email alerts
If you sign up for pollen alerts, we will send you one email per day during active pollen season with the PollenIQ score for your chosen city. You can unsubscribe at any time using the link in any alert email or by emailing [email protected]. We will remove you from the list within 48 hours of your request.
We use a third-party email service provider to send alerts. Your email address is stored on their servers in accordance with their own privacy policy. We will identify that provider on this page once the service is active.
Third-party services
Google Maps Platform
We use Google’s Pollen API and Air Quality API to retrieve pollen and air quality data. When you perform a search, your ZIP or postal code is geocoded using Google’s Geocoding API. Google may process this data in accordance with its own privacy policy. API calls are made server-side from our servers. Your IP address is not passed to Google as part of these requests.
Amazon Associates
MyPollenIQ participates in the Amazon Associates affiliate program. When you click a product link on our site and make a purchase on Amazon, we may earn a small commission. Amazon may use cookies to track referrals. This does not affect the price you pay. Amazon’s data practices are governed by Amazon’s own privacy policy.
Analytics
We may use web analytics tools to understand site traffic. These tools may use cookies and collect anonymised data about how visitors use the site. We do not use analytics tools that build personal advertising profiles.
Data retention
Email addresses for alert subscribers are retained for as long as you remain subscribed. You can request deletion at any time by emailing [email protected].
Server log data is retained for a maximum of 90 days and then deleted automatically.
We do not retain ZIP code or postal code searches beyond the immediate session.
Your rights
Depending on where you are located, you may have rights regarding your personal data including the right to access, correct, or delete information we hold about you.
US residents: We comply with applicable US state privacy laws. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including the right to know what data we collect and the right to request deletion. We do not sell personal information.
Canadian residents: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access and correct personal information we hold about you.
To exercise any of these rights, email [email protected] with the subject line “Privacy Request.” We will respond within 30 days.
Children
MyPollenIQ is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact [email protected] and we will delete it promptly.
Security
We take reasonable technical measures to protect the information we hold. API keys are stored server-side and are never exposed in browser code. Email subscriber data is held by our email service provider and protected in accordance with their security practices.
No method of transmission over the internet is completely secure. We cannot guarantee absolute security but we take reasonable steps to protect your data.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the effective date at the top of this page. Continued use of mypolleniq.com after a policy update constitutes acceptance of the revised policy.
Contact
For any privacy-related questions or requests, contact us at [email protected].